Hạn nộp hồ sơ: 30/06/2024

Chi tiết tuyển dụng

Mức lương

Trên 30.000.000

Hình thức làm việc


Giới tính

Không yêu cầu

Số lượng tuyển


Cấp bậc

Nhân viên

Kinh nghiệm

1 - 2 năm


  1. Customer Consultation and Care
  • Engage with customers via phone, email, and social media platforms (such as Facebook).
  • Listen attentively to their inquiries, concerns, and feedback.
  • Provide accurate information and personalized assistance to enhance their overall experience.
  1. Guidance on Company Services
  • Act as a knowledgeable point of contact for customers, guiding them in using our services effectively.
  • Explain the features, benefits, and value propositions of our offerings.
  1. Information Management:
  • Regularly update and supplement customer information.
  • Collaborate with the technical support department to enhance new service packages and make necessary modifications to existing ones.
  1. Financial Monitoring and Issue Resolution:
  • Monitor fees, promptly address complaints, and handle cancellations.
  • Keep track of customer feedback and report any issues for timely resolution.
  1. Proactive Customer Engagement
  • Initiate proactive outreach to gather feedback from customers.
  • Call clients in person when necessary to understand their needs and preferences.
  1. Relationship Building
  • Establish and nurture strong customer relationships.
  • Continuously monitor customer situations and provide timely advice and support.


Working Hours:

  • 09:30 PM – 05:30 AM
  • Monday to Friday 



  • Age range: From 22 years old and above.
  • Good English communication skills are an strong advantage. (English level Ielt 5.5 – 6.0 or equivalent)
  • Basic knowledge of marketing
  • Proficient computer and internet skills, understanding of social media and e-commerce.
  • Strong communication skills, fluent, articulate, confident, without stuttering, hesitation, and without a strong local accent.
  • Creative thinking, good listener, regularly keeping up with social trends and customer psychology.
  • Due to the nature of night shift work, the ability to manage hours and workload to maintain physical and mental health during night shifts is necessary.



  • Monthly income: > 30,000,000 VND
  • Special welfare policies for core members with a long-term perspective. 
  • Dynamic and friendly working environment with attractive welfare benefits.
  • Long-term stable career development opportunities.
  • Opportunity to work with teams in both Vietnam and the USA.
  • Annual trips; bonuses for holidays and Tet (Vietnamese New Year); 13th-month salary.
  • Employment records are provided, and entitlement to social insurance, health insurance, and unemployment insurance by legal regulations.

Nộp hồ sơ ứng tuyển

    File CV (pdf, zip, rar - không quá 25MB)