Customer Service
Hạn nộp hồ sơ: 30/06/2024

Chi tiết tuyển dụng

Mức lương

10.000.000 - 12.000.000

Hình thức làm việc

Full-time

Giới tính

Không yêu cầu

Số lượng tuyển

05

Cấp bậc

Nhân viên

Kinh nghiệm

Không yêu cầu kinh nghiệm

Responsibilities

  • Answer incoming calls and address customer inquiries in both English and Vietnamese.
  • Receive and respond to customer’s feedback.
  • Identifying and assessing customer needs to achieve satisfaction.
  • Resolve customer issues and complaints promptly, professionally, and politely.
  • Assist other departments within the company as needed.

 

Working Hours:

  • Shift 1: 8 PM – 4 AM
  • Shift 2: 4 AM – 12 AM
  • 5.5 days per week

 

Requirements

  • Experienced in customer care or call center is an advantage.
  • Excellent communication skills (listening, speaking). Good English communication skills are a strong advantage. (English level IELTS 5.5 – 6.0 or equivalent)
  • Empathy, patience, problem-solving skills, and the ability to work well in a team environment
  • Skills in using computers and office software (Excel, Word).
  • Own a laptop/PC to support Work From Home (WFH) in case of emergencies.
  • Have responsibility, adaptability, and the ability to handle work pressure.
  • Due to the nature of night shifts, the ability to manage schedules and workload is necessary to maintain health and well-being for nighttime work.

 

Benefits

  • Salary: 10,000,000 VND – 12,000,000 + Bonus.
  • Comprehensive training and provided with relevant materials. 
  • Supplied with equipment and support necessary for the job.
  • Youthful, modern, and comfortable working environment.
  • Opportunities for skill development and personal growth.
  • Flexible working hours.

Nộp hồ sơ ứng tuyển




    File CV (pdf, zip, rar - không quá 25MB)