Job Responsibilities

Marketing & Social Media Support:

• Manage and update customer accounts on Facebook, Instagram, Google Maps, Yelp, etc.
• Assist in updating and maintaining WordPress websites (Elementor knowledge is a plus).
• Design marketing materials (Posters, Brochures, Ads) using Photoshop, Illustrator, etc.

Customer Support & Industry Consultation:

• Assist U.S. nail salon owners with their marketing and branding needs.
• Provide insights on customer behavior and industry trends.
• Respond to inquiries, resolve complaints, and ensure high customer satisfaction.

Billing & Reporting:

• Track customer payments and follow up on outstanding fees.
• Prepare reports on customer feedback and service performance.

Job Requirements

Industry Experience (Preferred):

• Prior experience working with U.S. nail salons or knowledge of the nail industry.

Marketing & Digital Skills:

• Understanding of Digital Marketing and Social Media Management.
• Experience with WordPress website management (Elementor is a plus).
• Proficiency in Photoshop, Illustrator, and other design tools.

General Requirements:

• College or University degree in Marketing, Business, or a related field.
• Strong communication skills (both verbal & written).
• Ability to work efficiently under pressure and adapt to a night shift schedule.
• English communication skills are an advantage.

Benefits & Perks

• Dynamic, friendly, and professional working environment.
• Opportunities to work with both Vietnamese and U.S. teams.
• Annual company trips & team-building activities.
• Monthly fuel & meal allowance.
• Holiday bonuses, 13th-month salary & unlimited performance-based bonuses.
• Long-term special incentive programs for core team members.
• Full social insurance (BHXH, BHYT, BHTN) after probation.
• Opportunities for professional training & career growth.