Job Responsibilities

Marketing & Social Media Support:

• Manage and update customer accounts on Facebook, Instagram, Google Maps, Yelp, etc.
• Assist in updating and maintaining WordPress websites (Elementor knowledge is a plus).
• Design marketing materials (Posters, Brochures, Ads) using Photoshop, Illustrator, etc.

Customer Support & Industry Consultation:

• Assist U.S. nail salon owners with their marketing and branding needs.
• Provide insights on customer behavior and industry trends.
• Respond to inquiries, resolve complaints, and ensure high customer satisfaction.

Billing & Reporting:

• Track customer payments and follow up on outstanding fees.
• Prepare reports on customer feedback and service performance.

Job Requirements

Industry Experience (Preferred):

• Prior experience working with U.S. nail salons or knowledge of the nail industry.

Marketing & Digital Skills:

• Understanding of Digital Marketing and Social Media Management.
• Experience with WordPress website management (Elementor is a plus).
• Proficiency in Photoshop, Illustrator, and other design tools.

General Requirements:

• College or University degree in Marketing, Business, or a related field.
• Strong communication skills (both verbal & written).
• Ability to work efficiently under pressure and adapt to a night shift schedule.
• English communication skills are an advantage.

Benefits

• Monthly KPI bonuses based on performance
• Monthly meal and fuel allowance
• Dynamic, friendly and professional working environment
• Opportunities for training, skill development and long-term career growth
• Opportunities to collaborate with teams in both Vietnam and the USA
• Annual company trips, team-building activities and internal events
• Holiday bonuses and 13th-month salary according to company policy
• Full participation in social insurance, health insurance and unemployment insurance (BHXH, BHYT, BHTN) after probation in accordance with Labor Law
• Necessary equipment and job-related resources are provided